Banking, Finance, Insurance

Improvement of their clients satisfaction is a strategic and continuing process for Banks and Insurance Companies.

The quality of the written communication, as well as of the dialog on the phone with their clients are key factors of success.

It is also an opportunity for them to differentiate from the other firms, and increase their value.

Arkelis helps and advises them in order to improve the level of quality of their communication with clients, namely the written documents (postal mails, emails, SMS).

We do recommend new strategic contents as well as new layouts.

We also have missions in the fields of strategy, organization, and management.